Complaint Review: Avila -
- Avila United States
- Phone:
- Web: avilaagelessserum.com
- Category: skin care products
Avila SCAM!!! Internet
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When I 1st purchased the serum I noticed they also charged me for a bottle of moisturizer I did not order. The 2nd bottle was for $6.95 so I decided not to dispute and just let it be. I happened to check my bank account after about 5 days of receiving the products and noticed I was charged $98.41. I immediately called the number on my bank statement. The representitive told me it was a montly membership and I had until the 14th to cancel the membership.
Conviently for them I discovered the charge on the 19th of the month. It was not listed on the website that it was a monthly membership that would cost $98 per month nor was it listed any where I had to cancel within 14 days. I informed the representitive of this and asked if I could just return the product. He proceeded to tell me they do not accept opened products. I asked the rep if they could just prorate the charge since only a small portion was used. He informed me they could not. I next asked if I could speak to a supervisor. He continued to tell me they do not have a supervisor available. As I was asking when would one be available the representitive hung-up the phone on me. I re-dialed the number and got a female representitive the next time. She continued to tell me the exact message the 1st representitive told me. I asked that she not hang-up the phone and when a supervisor would be available. She then hung-up the telephone as well.
Please be aware of this company and do not get scammed!
This report was posted on Ripoff Report on 02/08/2018 12:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/avila/avila-scam-internet-1428078. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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