Complaint Review: Avon Cosmetics - Worcester Massachusetts
- Avon Cosmetics 90 Madison St. Worcester, Massachusetts U.S.A.
- Phone: 508-757-1271
- Web:
- Category: Beauty Products
Avon Cosmetics Things your District Manager recruiter don't want you to know ripoff Worcester Massachusetts
*UPDATE Employee: Stagger your payments
*Author of original report: sent my client a full refund without afecting my commision
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hi my name is Dorine and i and a sales rep for avon in worcester. i just started to sell 3 weeks ago. recently i sold $300.00 worth of merchandise to a customer. i sent in the money and i got the stuff. i gave it to the customer. now she changed her mind and want to send it back for full refund. i called the 1800 number and was told that they don't refund cash [i sent the cash in good faith before 10 days before the customer's aproval] . now they are telling me to make another sale on the next campaign and give them the money from that and they will credit my account. what if i don't sell in the next campaign. they said then you have to wait till you make a sale.
when i was enrolled by my district manager there was NO verbal nor a written full refund statement on the back of the document that says i have to pay them out of pocket. they should give them their money back like any other Business - now what do i do - my Rep. is never there when i call. i keep getting voicemail. and they never call me back. they are still there because i went there and looked in the window and they haven't moved out. puzzled and confused my e-mail is Straycat90210@aol.com
Dorine
worcester, Massachusetts
U.S.A.
This report was posted on Ripoff Report on 11/23/2004 08:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/avon-cosmetics/worcester-massachusetts-01608/avon-cosmetics-things-your-district-manager-recruiter-dont-want-you-to-know-ripoff-worces-119435. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Stagger your payments
AUTHOR: Tiger - (U.S.A.)
SUBMITTED: Friday, March 21, 2008
1. I encountered another Avon Rep who was burned by a bad debit card. For $900.00 worth of cosmetics purchased by one customer. (stolen or something)
2. It is always a good idea, to sit on the money for a while, when recieving a rather large order from ONE CUSTOMER.
3. I have owned other enterprises, and when a customer makes a rather large purchase of anything--look out--the card will be hot, the check will bounce or the credit card will be disputed by customer at their bank--not yours. Behind your back.
4. The average sale to one customer for Avon is roughtly $30.00 a purchase. This is just an average. But be suspious of any sale that is too high, from a new customer or out of character for the season, person or norm...
5. Make sure customer's aren't acting in a dementia or Alzheimers way. Buying and re-buying, buying more than they can afford or forgetting that they ordered from you in the first place. Cut these customer off immediately!!! Believe me, the family will come after you. I attended a garage sale where an Avon Rep had sold cases--yes cases to a little old lady. The family sued, and she had to take back all of those cases of talc powders etc. (year 1981)
6. Personally, I like taking checks. Because it costs the customer to cancel it, and if they write a hot one, it is a felon in my state. Also, it can't be cancelled behind my back so easy.
7. But, I always sit on the money for a month. Yes, it is tempting to spend it, but once I got burned for $26.00. Just like you, I had a customer by a lot of stuff, and then want to return it all. Turned out she was a compulsive shopper, and did this all the time to many stores and Avon Reps.
8. Keep a file on your dead-beats. And a journal on your business, this loss should be a tax right off.
#1 Author of original report
sent my client a full refund without afecting my commision
AUTHOR: Louis - (U.S.A.)
SUBMITTED: Wednesday, November 24, 2004
Two days later i decided to take it up on my own - i had one of my customer [who happens to be a friend of mine] make a phone call to the Headquarters and vouched for me that the recruiter herself was responsible for NOT telling me ahead of time of known return policies when i signed the contract - finally the headquarter made the District manager and recruiter drop by my house and apologized for not telling me all the rules and liabilities - the DM automatically de-promoted her employee's position to regular and AVON headquarters sent my client a full refund without afecting my commision.
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