BANANA HOBBY DECPTIVE AND UNETHICAL BUSINESS PRATICES.SHIPS INCOMPLETE AND DAMAGED GOODS THEN REFUSES TO PROVIDE SERVICE BASED ON OUTRAGOUS TERMS OF SALE. monterey park, Internet

i am one of the latest victims of banana hobby. i ordered a $386.00 rc boat. the order was incomplete, used and inoperable. the battery charger was missing. the pictured controller was substituted with a less expensive controller and the shipment contained zero instructions or parts list. further more the esc was inoperable and the unit does not work. it appears this unit was returned by someone else then shipped to me. nothing was in its origional packaging and the unit was not as pictured in the advertisement photo.

the replacement and return policies ar burried on their site in the support section. the terms make it impossible to get a refund or exchange for defective merchandise.shipment of replacement or defective parts and materials are at your expense regardless if it's their mistake or not.

this company seems to thrive on getting your money and then arguing with you or ignoring you until your payment goes thru the credit card company and it's to late to dispute the charges.

with over 300 complaints to the better business bureau and numerous complaints on line this is a company to stay away from at all costs.