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Report: #468123

Complaint Review: Bank Of America - Internet

  • Submitted:
  • Updated:
  • Reported By: Corpus Christi Texas
  • Author Confirmed What's this?
  • Why?
  • Bank Of America www.bankofamerica.com/cashpay Internet U.S.A.

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I chose the option through my employer to receive a Bank of America cash pay debit card with direct deposit of my pay checks every two weeks. On June 1, 2008 a $400.00 Emergency cash transaction was deducted from my account. On June 2, 2008 $900.00 Emergency cash transaction was deducted from my account. Both were unauthorized fraudulent transactions.

I reported the illegal transactions on June 9, 2008 by calling the toll-free number on my card. I spoke to multiple people at Bank of America who were unable to assist me with my problem. I finally spoke to a lady who said my money was wired to Georgia via Western Union. She advised me Western Union would be the one to return my money. After speaking to Western Union, I found out there were no such money transfers that matched my Bank of America debit card.

After multiple return calls to Bank of America I found out my secret question was changed and the money was released based on their knowing my secret question's answer, the last 4 digits of my social security number and my address. The Bank of America representative had the authority to authorize the transfer of my money to Western Union. Again I was referred to Western Union to get my money back from them. My question to them was Bank of America gave the authorization to release the money so why is Western Union responsible for returning the money? I got no definitive answer, actually no answer at all. Again I contacted Western Union. Again Western Union had no record of either transaction on my Bank of America debit card. I did have the route number for each of the transactions which I got from Bank of America.

I did everything I knew to do such called as soon as I found out the fraudulent transaction occurred, filed the fraudulent paperwork as per the internet instructions for fraudulent acts and filed a police report. I called multiple times to check on the situation, speaking to many people/departments I was transferred to with no results. I finally spoke to a "supervisor" who was very rude as were others whom I spoke to. When I made my calls I knew I would be transferred or on hold for long amounts of time. The longest being 2 hours. Luckily I was off that day.

I was told I would be contacted by either phone or mail but to this day have not heard from any Bank of America representative. It has been greater than 1 year since this fraudulent transaction occurred with no resolution. I feel Bank of America has a policy to put you on hold/transfer your call to another department that handles this problem only to find out that was the wrong dept. So once again transfered to another dept. with the blame put on someone else (Western Union). Frustration! Yes! I am just a person Bank of America could care less about losing $1300.00 on a fraudulent transaction that would help pay for my daughters college education.

Marie
Corpus Christi, Texas
U.S.A.

This report was posted on Ripoff Report on 07/09/2009 10:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bank-of-america/internet/bank-of-america-bank-of-america-cashpay-debit-card-fraud-internet-468123. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#5 Consumer Comment

ASHLEY...

AUTHOR: Karl - (U.S.A.)

POSTED: Saturday, July 25, 2009

'If you have life in you, you have access to the secrets of the ages, for the truth of the universe resides in each and every human being.' - Morihei Ueshiba

'Always keep your body filled with light and heat. Fill yourself with the power of wisdom and enlightenment.' - Morihei Ueshiba

'The light....the heat....I am complete. - Peter Gabriel

'Google' this- YOUTUBE PETER GABRIEL IN YOUR EYES, and watch that video.

Namaste.

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#4 Consumer Comment

GOOGLE THIS!

AUTHOR: Ashley - (U.S.A.)

POSTED: Friday, July 24, 2009

Karl has no idea what he's talking about!

google this

"karl is an insane loonitic"

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#3 Consumer Comment

URGENT ALERT for Marie: Make sure to 'Google' this- 3 NEW JERSEY MAYORS AND 5 RABBIS AMONG THOSE ARRESTED, and....

AUTHOR: Karl - (U.S.A.)

POSTED: Friday, July 24, 2009

read it!

You see, NO ONE in a position of power can ever be trusted in the United States of America anymore, wouldn't you agree?

WELCOME TO AMERICA- IN FRAUD WE TRUST!

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#2 Consumer Comment

MARIE, IN MY OPINION IT LOOKS AS THOUGH YOUR SITUATION COULD BE....

AUTHOR: Karl - (U.S.A.)

POSTED: Friday, July 10, 2009

THE RESULT OF AN 'INSIDE JOB' BY AN EMPLOYEE, OR EMPLOYEES AT THE BANK.

Think about it, there's no guarantee that people who work for banks are honest & ethical, correct? Someone at the bank could have given your personal information to one of their friends on the outside and then your account could have been attacked, wouldn't you agree?

Just the other night, here in Denver, a hospital employee who worked as a 'scrub technician' was exposed for stealing drugs and using them, and then replacing the drugs with saline solution and putting the DIRTY NEEDLES back and patients of the hospital were exposed to HEPATITIS C!

That's right! The employee had HEPATITIS C, and the dirty needles were being used by the hospital (without their knowledge) on other patients!

You can go to www.9news.com and type in- SURGERY TECH CLAIMS SHE DIDN'T KNOW SHE HAD HEPATITIS C, and the story should appear.

If something like this is happening at a hospital, wouldn't it be safe to assume that some type of an 'INSIDE STING' could be taking place at a bank? How hard would it be for a bank employee to give your personal information to someone else?

Also, if a man who was entrusted with people's investments could run a massive Ponzi scheme for many years in the USA, & defraud his clients out of BILLIONS of dollars, isn't it safe to assume that EVERY COMPANY & CORPORATION in the USA could have unethical & dishonest people working there?

Our ENTIRE COUNTRY is falling apart! It's due to these- FRAUD, CORRUPTION, DECEPTION, MANIPULATION, GREED, LIES, TRICKERY, & the CONSTANT PURSUIT TO FINANCIALLY INJURE THE INNOCENT.

It's an EPIDEMIC that will NOT GO AWAY!

P.S. Make sure to 'Google' & watch all of the following on the web-

FRONTLINE THE MADOFF AFFAIR

THE ASCENT OF MONEY PBS

THE OBAMA DECEPTION

INSIDE THE MELTDOWN

AMERICA: FREEDOM TO FASCISM

DID SPECULATION FUEL OIL PRICE SWINGS

9/11 PRESS FOR TRUTH

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#1 Consumer Comment

MARIE, IN MY OPINION IT LOOKS AS THOUGH YOUR SITUATION COULD BE....

AUTHOR: Karl - (U.S.A.)

POSTED: Friday, July 10, 2009

THE RESULT OF AN 'INSIDE JOB' BY AN EMPLOYEE, OR EMPLOYEES AT THE BANK.

Think about it, there's no guarantee that people who work for banks are honest & ethical, correct? Someone at the bank could have given your personal information to one of their friends on the outside and then your account could have been attacked, wouldn't you agree?

Just the other night, here in Denver, a hospital employee who worked as a 'scrub technician' was exposed for stealing drugs and using them, and then replacing the drugs with saline solution and putting the DIRTY NEEDLES back and patients of the hospital were exposed to HEPATITIS C!

That's right! The employee had HEPATITIS C, and the dirty needles were being used by the hospital (without their knowledge) on other patients!

You can go to www.9news.com and type in- SURGERY TECH CLAIMS SHE DIDN'T KNOW SHE HAD HEPATITIS C, and the story should appear.

If something like this is happening at a hospital, wouldn't it be safe to assume that some type of an 'INSIDE STING' could be taking place at a bank? How hard would it be for a bank employee to give your personal information to someone else?

Also, if a man who was entrusted with people's investments could run a massive Ponzi scheme for many years in the USA, & defraud his clients out of BILLIONS of dollars, isn't it safe to assume that EVERY COMPANY & CORPORATION in the USA could have unethical & dishonest people working there?

Our ENTIRE COUNTRY is falling apart! It's due to these- FRAUD, CORRUPTION, DECEPTION, MANIPULATION, GREED, LIES, TRICKERY, & the CONSTANT PURSUIT TO FINANCIALLY INJURE THE INNOCENT.

It's an EPIDEMIC that will NOT GO AWAY!

P.S. Make sure to 'Google' & watch all of the following on the web-

FRONTLINE THE MADOFF AFFAIR

THE ASCENT OF MONEY PBS

THE OBAMA DECEPTION

INSIDE THE MELTDOWN

AMERICA: FREEDOM TO FASCISM

DID SPECULATION FUEL OIL PRICE SWINGS

9/11 PRESS FOR TRUTH

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