Bank Of America - Raschica Smith - Jossie, Bettty, And Matt All In Customer Service ripoff Yorba Linda California

Chris,
I have also found that the customer service people are very useless when it comes to getting any help whatsoever with Bank of America, especially when it is their fault. I contact my local branch, where I opened the account and speak to either the assistant branch manager, who now knows me very well, or the branch manager, who I have only spoken to once. They immediately take care of the problems, especially if it is reversal of overdrafts that were caused by Bank of America themselves.

Yes, there needs to be something done with this and all banks that use the "batch" processing method. Which basically is they post all debits by amount, largest first on the date they come in, instead of the time that they come in. It is not right, it should be done by the time that they arrive and not by amount but until someone forces these banks and it is not only Bank of America that does this, many large banks process like this, it will continue to be this way. Try to contact your local branch and see if they can reverse what needs to be taken care of immediately.

Best of luck