Complaint Review: bella serata
bella serata tied to Steph Curry's wife Charged my bank acct $89.95 & $84.95 after I order SAMPLE size only for $9.95 texas and florida
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In my FaceBook newsfeed I saw a business adventure that Steph Curry's wife had started for skin care. I looked at the link along with all of the supposed testimonials. The site offered a trial size of Bella Serata, so I ordered this for my mother via Facebook on Aug 5th 2017. It came but she never opened it, saying she didn't want it.
Ok, no problem I thought, it's just a sample. On Aug 21st, 2 charges were deducted from my checking acct. $89.03 & 84.94. I immediately looked up this product and realized it had several complaints with the same scenario. I called a number located from their website 877.594.2394 s/w Ashley agent#374 who explained to me that I had 14 days to call and cancel the acct. After a series of questions where you must respond "no thank you", she cancelled the acct and offered a 35% refund (which is $32.85 & $32.83).She stated to allow 3-5 business days for the refund depending on my bank and that I would receive a refund email.
Even though the product has not been opened, you cannot return the product. TOTAL SCAM! I'm writing this because I rarely open links on FaceBook for this very reason and now I'm out of $108.29 for a product that my mother never wanted in the first place. Please post my story so that others can be aware of BELLA SERATA and this unfortunate situation.
This report was posted on Ripoff Report on 08/22/2017 06:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bella-serata/internet/bella-serata-tied-to-steph-currys-wife-charged-my-bank-acct-8995-amp-8495-after-i-1394539. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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