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Report: #541376

Complaint Review: BROOKSTONE - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Karen — brooklyn New York United States of America
  • Author Not Confirmed What's this?
  • Why?
  • BROOKSTONE One Innovation Way Internet United States of America

BROOKSTONE I have not received any orders. Please advise. But get automatic emails replies.*** Automatic Acknowledgement *** Internet

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*** Automatic Acknowledgement ***


Thank you for contacting us at Brookstone.com.


This automated message is to let you know that we have received your inquiry and will respond to it as quickly as possible. We will be glad to assist you in any way we can.


To track an order online, submit your order confirmation number at http://www.brookstone.com/service/order_tracking.asp and click on the UPS tracking number. Please allow up to 24 hours after your order has shipped for tracking information to be updated online.


Our online Store Locator at http://www.brookstone.com/service/store_locator.asp makes it easy to find the Brookstone store nearest to you.


You can quickly request the latest Brookstone catalog online at http://www.brookstone.com/shop/catalog.asp.


Many assembly and/or instruction manuals are available in our Product Manual Archive at http://www.brookstone.com/search/pm_search.asp?cust_serv_id=0


To help us to serve you as promptly as possible, please be sure to include all prior messages in your replies to us and leave the email case ID intact in the subject line of your message.


We look forward to serving you!


Sincerely,


Brookstone.com Customer Service



*** Automatic Acknowledgement ***


----- Karen Karen Wrote -----


I'd really appreciate your help with this.


I have not received any orders. Please advise.


I would like a full refund for the product unless the package is sent.  I look forward to hearing from you soon and I appreciate your help.



This report was posted on Ripoff Report on 12/17/2009 04:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/brookstone/internet/brookstone-i-have-not-received-any-orders-please-advise-but-get-automatic-emails-replie-541376. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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