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Report: #1031195

Complaint Review: Buy Owner - Deerfield Beach Florida

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  • Reported By: miami Florida
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  • Buy Owner 1192 E. Newport Center Drive Deerfield Beach, Florida U.S.A.

Buy Owner will rob you blind and then laugh! It's completely useless. It's the ultimate scam!!! Beware!!! Deerfield Beach Florida

*Consumer Comment: BUY OWNER IS USELESS - IT REALLY DOES NOT WORK.

*UPDATE Employee: Clearing up misunderstandings.

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Warning : Buy Owner will take your hard earned money, and leave you with a sick feeling in the pit of your stomach. It's that kind of feeling that you only get when you know you've been bamboozled by someone unscrupulous. The kicker is that you're the one that signs off on this ludicrous deal and you're the one who invites these people into your home. It is truly the ULTIMATE SCAM. I implore you not to have anything to do with Buy Owner. You will regret it immediately. Don't be a fool like me.

They do it with deceptive advertising, high pressure sales tactics, and complete omission of pertinent facts both orally, and in those utterly aggregious contracts that you should never, ever sign. They use completely unfair trade practices to get you to agree to the most ridiculous conditions, only meant to benefit them.

They only want your money. I repeat, they only want your money, and could care less if you ever sell your home. There is a no refund policy. Companies with unsatisfied customers don't want to give you your money back. That's how they stay in business.

A sales representative came to my house the other day, and completely lied to my face. She was extremely complimentary to me and my house. I actually liked the woman. I'm sure all of the tactics she used are taught at the sales meetings. I'd love to be a fly on the wall at those. Anyway, she took some temporary pictures of my house, and along with some stock photos she had on file, she proceeded to snow me.

I asked about a couple of the packages I had seen on their website (the Executive, and the Platinum, specifically) and she told me that they started at $10,000 and went up to $30,000. It was a complete lie. The prices actually start much lower, but they won't tell you that if they think you'll pay more. In fact, they even tell you that their plans are tailored just for you.

They're tailored for sure, based on how much your'e asking for your house, and how much they think you're worth. They deliberately omitt the fact that you are allowed to pick and choose as many or as few pictures as you want. I was left to believe that $10,000 was the lowest price package.

They make it sound feasible, by letting you break it up into 4 payments. Never do this, because they make you mortgage your home to do it.

She proceeded to show me file footage of pictures she said I neededin order to sell my home: pictures of a playground a mile away, pictures of the ocean 10 blocks away, pictures of the bay, though I'm on the land side. She even said I needed pictures of South Beach, even though the house I'm selling is in North Beach, two zipcodes away. This all sounded a little off, but I thought all this was included in the package, so what could it hurt? Wrong, wrong, wrong.

They try to get you to agree to as many photos as possible, all to be re-shot later, to puff up the bottom line. In the end I had unknowingly signed up for a 43 picture, 43 virtual tour package. It is a package suited for a huge mansion. My house is a 1,922 two bedroom ranch. They pick all the pictures, and then pretend like it was you. It is beyond wrong to contract people for something so insane.

Any buyer shopping online for house is not going to want to sit through 43 virtual tours of a small house.
There's one home on their site now with the same 43 virtual package that I signed on for. Four of the 43 separate tours are of different angles of their backyard! Why? Because a normal size house doesn't warrant so many virtual tours.

If you go to some of the more well known realtor sites, you'll see the homes they have listed have between 4 and 6 virtual tours of the key areas of their homes. Forty-three is totally excessive and unnecessay. It's bound to be repetetive, especially on a small house.

Luckily, I came to my senses a couple days later, and cancelled the mortgage deed they had put on my house, and the professional photographer that was supposed to come to my house to take the virtual tours. I have already given them a $3,000 deposit which they say is nonrefundable. The worst part is, that they're saying I still owe them $7,000 for photos and tours that were never even taken. Once you have a problem, their customer service people become rude and belligerent. One even hung up on me today. Take it from me stay away from Buy Owner.

All of this would'nt even seem so bad if they actually helped sell your home which they rarely ever do. All of those hits that they brag you'll get, simply aren't there. Neither are the calls. In the 5 days my profile was up, I was the only one that ever saw it. You will do much much better by using one of those flat rate mls listing services for a couple hundred dollars. They let you post your pictures and everything. Supplement that by listing on free sites, etc.

Whatever you do, don't add insult to injury, by going with their own realty company sneakily called MLS realty. It's just another way they have devised to get more money out of you. If you want to go the realtor route, use a good one that is not in any way affilated with Buy Owner. I know this was a long testimonial, but I was trying to be thorough. I don't want anyone else to fall victim to this scam like I did.

Nina
miami, Florida
U.S.A.

This report was posted on Ripoff Report on 03/06/2007 08:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/buy-owner/deerfield-beach-florida-33442/buy-owner-will-rob-you-blind-and-then-laugh-its-completely-useless-its-the-ultimate-sc-1031195. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 Consumer Comment

BUY OWNER IS USELESS - IT REALLY DOES NOT WORK.

AUTHOR: Kevin - (U.S.A.)

POSTED: Saturday, April 28, 2007

My Favorite part of the BUY OWNER employee's rebuttal is when he actually tells people not to be swayed by one person's opinion. Umm....HELLO, did he not notice the 20 OTHER BUY OWNER COMPLAINTS on this site, and the countless others all over the internet. Dude, it's not just one person's opinion. I think there is a growing consensus out there that BUY OWNER DOES NOT WORK. In fact, it's a STONE RIP OFF. Statistics show that the overwhelming majority of people who use BUY ONER and other such sites, end up having to use a Realtor. What's more, is that Buyowner.com is the most expensive FSBO site out there. To make matters worse, they don't even put your listing on the MLS. Please people, be educated consumers. You really can list your property on the MLS, with pictures, for next to nothing on so many sites. There are also free sites, like Craig's List etc, that more people will actually view, than your listing with BUY OWNER. It's so blatantly useless, I can hardly stand it.



I realize that the market is especially slow right now, and people are trying to save money. BUY OWNER seems to prey on people's

fear of paying large Realtor comissions, but what they don't realize is that if you use Buy Owner, you'll just have to pay them on top of Realtor comissions. You truly are better off using a flat fee MLS listing, or just going to a Realtor in the first place. Do yourself a favor, and skip BUY OWNER.

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#1 UPDATE Employee

Clearing up misunderstandings.

AUTHOR: Buy - (U.S.A.)

POSTED: Thursday, April 12, 2007

We have spoken with Ms. Nina and every misunderstanding has been rectified amicably, and she is satisfied.



However, let's clear up a couple of misunderstandings from her prior post:



Some of Ms. Nina's statements:

"All of those hits that they brag you'll get, simply aren't there. Neither are the calls. In the 5 days my profile was up, I was the only one that ever saw it."



"They try to get you to agree to as many photos as possible."



They're tailored for sure, based on how much your'e asking for your house, and how much they think you're worth. They deliberately omitt the fact that you are allowed to pick and choose as many or as few pictures as you want.



Our Response:

For her first statement, the Elite advertisement that Ms. Nina selected was drawing attention. For the time her ad ran, it had come up in a search 94 times and out of those searches 23 potential buyers had viewed her ad. If Ms. Nina refutes this statement by saying it was her that viewed the ad 23 times, it would be discredited by the fact that the Buy Owner website records and counts her visit by her IP address once per day. Furthermore, even if she went to view her ad once a day, she had the ad removed from the website after being listed for 6 days. Unfortunately, her first statement is inconclusive because she never gave her advertisement the opportunity to work for her.



For her second statement, sellers are advised to get as many photos as possible to showcase their property accordingly. The reason for this is for potential buyers to see as much of the property as possible, along with the development and community through pictures and virtual tours. The write ups in the ads are meant to answer all the buyer's questions by making available enough information so that the buyer can make a decision. For example, there are homes that are listed for $300,000 that have 70 pictures and 20 virtual tours, along with ads that are listed for $ $450,000 that have 55 pictures and 60 virtual tours. There are even homes that are listed for $800,000 and the sellers chose 8 pictures and 10 virtual tours! This is why the advertisement placement and the amount of exposure is crucial in the decision making process for the ad.



And as for the third statement, the advertisements are not based on the asking price of the home. They are based on how much exposure a seller wants for enticing a buyer. The sellers pick and choose the placement and the exposure that they want with the consultant that comes out to the home. The seller then signs a contract giving us permission to create the ad they wanted. To ensure that there are no misunderstandings about this, we have the consultant present the seller with a procedure checklist. The seller initials all ten of the most common things that might be misunderstood, and signs on the bottom of the list stating that they are fully aware.



We at Buy Owner strive to put together a comprehensive advertisement that displays all aspects of your home to help you save money and sell as quickly as possible. Please don't allow one person's opinion to sway you from making your decision on how to sell your home. Whether you choose to list with a realtor and pay a commission, or use an advertisement agency to save money and obtain exposure, the goal is to ultimately sell your home.

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