Complaint Review: Capital One - Richmond Virginia
- Capital One POB 85015 Richmond, Virginia U.S.A.
- Phone: 800-9033637
- Web:
- Category: Credit Card Fraud
Capital One membership annual fee ripoff Richmond Virginia
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Their website clearly states (http://apply2.capitalone.com/8090/1-724/disclosures.jsp?s=08090001724XXCO31XX1PLATMCXXXX) that for their Platinum M/C there is no annual / membership fee. I applied online and received my card a week later (June 2004). It had only a $500 limit so I called and asked them to close the account since it wasn't enough to transfer the balance of another credit card with high interest. I did not activate the card. Two weeks later, I received a billing statement saying that I owed them a $59 membership fee. I sent two letters (one to their billing dept., and another to customer svc.) demanding they remove the fee and close the account... this was in July... yesterday, (8/12/04) I received a second billing statement saying I owed them the $59 PLUS a $29 late fee! I am sending them two more letters and have filed complaints with the FTC and BBB. These people are LIARS and FRAUDS!
Scott
Tustin, California
U.S.A.
This report was posted on Ripoff Report on 08/13/2004 05:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/capital-one/richmond-virginia-23285/capital-one-membership-annual-fee-ripoff-richmond-virginia-103556. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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