Complaint Review: Carxenonhidkits.com -
- Carxenonhidkits.com USA
- Phone: 1 (888) 488-2705
- Web: CArxenonhidkits.com
- Category: Auto & Truck Rental
Carxenonhidkits.com Company sent an incomplete order. Immediately contacted the company and the same Hispanic man was very rude unprofessional in reference to completing my order and helping with technical details. They never got ask to me. And constantly disconnect the call. They say they will email you immediately with return label information because they guarantee your satisfaction. However the same man told me 8 times so far that he will immediate send out the email. He has failed to do so. So I called my credit card company to file a rebuttal and hold the payment towards this vendor because they are a joke and probably work out of a basement scamming everyone. DO NOT purchase from here big mistake.
Trying to return the product I received that was incomplete. Customer service representative. Which is the same guy all the time hangs up on you and gives you a difficult time. I have spoke to him multiple times to get the shipping info for returning the product and he has neglected to send such information even though he asks for a email address and order number. My product was also opened prior to the arrival. Install instructions are pathetic. And the customer service rep u can't understand. This site needs to be shut down. It is the first one to pop up on his kit searches. But should never be allowed to sell at all. Save yoursf the headache and don't order from this scumbag.
This report was posted on Ripoff Report on 08/14/2015 06:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/carxenonhidkitscom/carxenonhidkitscom-company-sent-an-incomplete-order-immediately-contacted-the-company-a-1248658. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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