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Report: #1158933

Complaint Review: carxenonhidkits.com - Internet

  • Submitted:
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  • Reported By: Mr. James — Genoa Ohio
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  • carxenonhidkits.com Internet USA

carxenonhidkits.com CarXenon or Samy Sabbah or autopartspro hid kits, german made xenon hid kits, canadian hid kits montreal canada Internet

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I spoke to the individual at (888) 488-2705. He stated that the HID kits were high quality with German Light bulbs and German Ballast. They were not the cheap Chinese hid kits that were on the market. They had life time guarantee and 30 money back guarantee. 

I received the item in a couple of days only to receive the item damaged in shipping-assumption. The bulb was broken. The kit was identical to a Kensun kit that a friend had from Amazon. The Kensun is clearly a Chinese HID kit. Further the writing on the wiring stated CRJ Heng Chang Yong and had other Chinese marking. There were no stickers stating Made in Germany on bulbs or ballast. The writing on most items in the kit was identical to the Chinese Kits that are out there. This Carxenonhidkits.com or Samy Sabbah clearly is misrepresenting these items to be Non-Chinese, when they are in fact totally Chinese. 

Further, he refused to have FedEx send a pickup label or process the damaged return as his money back guarantee stated. I called numerous times only to be offered multiple replacement sets. I explained that I did not want a cheap Chinese replacement that I wanted my money back due to the fact that it was damaged plus that is what his guarantee was. He just stated he would send return email instructions and he  would send them right out me, which I never received. I had to file a fraud dispute with my credit card company.

I only hope this will help future buyers from falling prey to this individual. You can either purchase online or over the telephone. I placed it over the phone due to the fact that I had questions.

This report was posted on Ripoff Report on 07/01/2014 07:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/carxenonhidkitscom/internet/carxenonhidkitscom-carxenon-or-samy-sabbah-or-autopartspro-hid-kits-german-made-xenon-1158933. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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