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Report: #1218315

Complaint Review: carxenonhidkits.com -

  • Submitted:
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  • Reported By: Gustave — Crewstwood Missouri USA
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  • carxenonhidkits.com USA

carxenonhidkits.com Groupe SamCan Inc Misrepresentation, Did not ship correct bulbs, Circular excuses and lies, Avoid doing business New York City ,Where David manages US Office, New York

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Ordered a specific HID kit for car. They shipped wrong bulbs. Bulbs were the wrong type so would not fit in headlight securely. Called David (who speaks like some ghetto thug), his first response was they will fit just make them fit. As I explained to him as would be obvious to anyone with a level onf intellect that the bulbs would not fit as they will not lock in place given they are much smaller then what is specified and what was clearly specified on my order. David said he would ship out the correct bulbs right away. He did not ship replacement bulbs. This means the order obligations are not complete. In email and in recorded phone calls he acknowledged they sent the wrong bulbs. Yet still no bulbs were sent to me. In further communications he indicated they dont have the bulbs ordered and always send the ones he sent me. I told him then it's fals advertismenet and blatent misrepresentation. Upon further communications he then says he does have the bulbs and they are in the mail.

David will say anything to get a cnsumer off the phone and does not understand his own circular logic incriminates himself. My best advice is to stay away from placing any orders with carxenonhidkits.com and any front that is connected to Groupe SamCan Inc out of Canada.

Best advice is seek other more reputable sources for HID kits and conversion kits. All of this represents my personal opinion based on my experience and dealings with the fore mentioned.

This report was posted on Ripoff Report on 03/26/2015 10:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/carxenonhidkitscom/carxenonhidkitscom-groupe-samcan-inc-misrepresentation-did-not-ship-correct-bulbs-circ-1218315. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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