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Report: #1135658

Complaint Review: Central Payment - San Rafael California

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  • Reported By: Rip off Reporter — California
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  • Central Payment 2350 Kerner Blvd San Rafael, California USA

Central Payment Cpay Ripped off several times by Central Payment San Rafael California

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To all businesses out there: DO NOT SIGN CONTRACT WITH CENTRAL PAYMENT (CPAY). I started processing with this company on October 2013, because a very nice gentleman named Chris which is the only good thing about this company promised me better rates and told me he will provide me with a new machine for free. After About 4 months, I decided to expand my business and start e-commerce. So I called Chris to sign me up for an e-commerce account and after signing the contract, they called me and told me that they have decided to terminate my account all of a sudden due to "high risk." Not only, they closed my e-commerce account but also my regular account at the physical location. The funny thing is Chris the company's sales agent was at my business physically when we signed the contract and he saw exactly what we sell and what type of business it is. After my account was terminated, Some customers could not pay with their card for more than two weeks because I had to look for a new company and wait to receive a new machine. This was a big loss to my business. Now, the misery with this company was not finished yet. I noticed a $350.00 charge on my bank account from this company for cancellation fees, although I never cancelled my account with them. I had to speak with different reps to get a refund for that $350. Now, today I just noticed that I have about $150 unpaid batches, so I called them and they said they cannot do anything about it, however, they can give me the customer's credit card information to process on the new machine with the new company. I refused and said this does not sound appropriate and since These transactions went through your machine, I want the money from you, not the new credit card processing company Plus there are legal issues involved this activity. I think it is not just right to abuse customer's credit card information and process them after 2 weeks on a new different processing machine. GUYS BEWARE AND DO NOT TRUST THESE FRAUDS. ONCE YOU SIGNED UP WITH THIS COMPANY YOU ARE GOING TO BE IN A DEEP HOLE  AND THEY WILL ABUSE YOUR BANK ACCOUNT FOR ALL KINDS OF WIRED DIFFERENT CHARGES.

This report was posted on Ripoff Report on 04/02/2014 10:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/central-payment/san-rafael-california-94901/central-payment-cpay-ripped-off-several-times-by-central-payment-san-rafael-california-1135658. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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