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Report: #54856

Complaint Review: Chadwicks - Taunton Massachusetts

  • Submitted:
  • Updated:
  • Reported By: S Texas
  • Author Not Confirmed What's this?
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  • Chadwicks PO Box 1600 Taunton, Massachusetts U.S.A.

Chadwick's Of Boston They don't do what the cover of the magazine says regarding shipping charges consumer rip-off fraud false promises Taunton Massachusetts

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They said I would have free shipping on my order of over $100, but when they rang it up at the end the S & H charges were on the bill. They said they would make a note and send it directly to a "Customer Care Specialist." I asked what I needed to do if it still showed up on my bill when the items arrived. They said no problem, just call us back.

So, I called the # when the items arrived because the S&H charges of $14.99 were on there. The "Chadwick's Reward Customer Priority Customer Care #" (HA, HA) sent me through probably 5 minutes of prerecorded/push this button for this type stuff and THEN when it got to the point where I could talk to a "specialist" the recording said "this is not a working area at this time."

They also said they would include a free return shipping label since I was a reward customer and had placed the order before May 3rd, but this was not with my package. I have dealt with this company on several occasions over the years and have gotten frustrated every time. This time is the final straw--I refuse to order from this company ever again and I have spent hundreds of $ with them. Thanks for reading. Hope this prevents you some grief.

Suz
S, Texas
U.S.A.

This report was posted on Ripoff Report on 04/28/2003 07:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/chadwicks/taunton-massachusetts-02780/chadwicks-of-boston-they-dont-do-what-the-cover-of-the-magazine-says-regarding-shipping-54856. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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