Chime Bank Denied to help dispute stolen money. Internet

 it all started with 180 dollars after sending me that they assured me nothing else will pay and after receiving the money they said they need a NON RESIDENCE CERTIFICATE ,so this so called lawyer help me with 220 and me 1200 dollars and now they are asking me for more money ,but i asked them (bank and lawyer) that i need guarantee and assurance so they did and i also said if anything else your both responsible ,and now they are quite about it so i lost it as my cousin took a loan for her car ,so i just lost it ,swearing and cursing at them and they have the nerve to tell me that i cannot use that language,and i asked them to do something about this as i told them from the start and this lawyer said that everything is already paid for,but what happen to that ,lawyer and bankers like this cannot be trusted.i need justice with this 2 individual.

Chime has adding a credit of $257. They admitted to their mistake.

How? Is right. How even though i have the proof, can no one help me. I am not denying trying to pay my tmobile bill. I tried to work it out with tmobile. I have my bank statement and transaction number that my money was direct debited by tmobile which means I gave them permission, but tmobile denies ever receiving the money. They can't find it. That went on for 2 months of talking to people about getting a refund or credit on T-Mobile account. But after attempt after attempt they could not find the money and a supervisor told me they can not refund money that was not taken.

Even though I have records to prove it was taken. Even though I sent in my bank statement. They told me dispute it with my bank but that's all I can do. So that's exactly what I did. I call the bank, ask them if there is any possibility that my money got lost between transaction. They said they have no access to my money and a direct debit is tmobile directly reaching in and taking my money and that is supposed to be a safer way of paying because the bank will have your back if something goes wrong. Except they don't. The supervisor I first spoke with heard me out and thought that it is crazy they can't have records of my money. That it's the only place it could have gone.

He confirmed the money was debited from my account. So he assured me the dispute would be filed and they will get a hold of tmobile and get the matter solved. Now that the claim is denied and final all I can do is file a rebuttal, which I have done but they aren't getting back with me nor can the dispute department help me anymore. They told me claims is to handle it now and it's impossible to talk to someone there. So I am currently getting ready to sue T-Mobile in small claims.

It doesn't seem like you are deying that you made the transaction.  So how did the payment get initiated.  Did you go to the T-Mobile Site/Store and make a payment, or did  you go to the Chime site and tell them to send it to T-Mobile?

Did you ever get any proof of the transaction in the form of a receipt or confirmation number?  If so the appropriate company should be able to trace the transaction using that number.