Choxi nomorerack Repeat Failures Internet

 After filing the report they got back to me quickly. They said the manufacture they were purchasing from could not meet their demand. They told me a credit was place in my account plus an additional 25%. Wasn't thrilled about receiving credit but went ahead and used it to purchase something else. Time will only tell if I get it or not. Mind you this was all done in an email. I did call and talk to customer service. I wanted to make sure my next order was placed correctly and that all was in order. He was very nice and helpfull. Hopefully it woks out.

Hi,

We are so sorry to hear about the trouble with your order. At Choxi, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@choxi.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Choxi - Everything You Love, For Less.