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Report: #1325656

Complaint Review: Choxi - Internet

  • Submitted:
  • Updated:
  • Reported By: bchainey — Oregon City Oregon USA
  • Author Confirmed What's this?
  • Why?
  • Choxi Internet USA

Choxi Choxi is a complete ripoff-steals your money Internet

*UPDATE Employee: Choxi.com - Customer Care

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I ordered over 6 weeks ago and they state 10-14 days to ship. After a couple of weeks I contacted via chat because I was concerned that I had not received notification of shipment. I was told that they tell people 'allow at least 3 weeks for shipping'. This is a false claim. I contacted via chat again and wasa told they  have no idea where my items are and can only give me info when the suppliers update them. Why would they do business with vendors who don't update or ship items. Perhaps because Choxi is taking consumer money and running?

I find it hard to believe that not one of my 5 items has shipped. I tried to get them on chat again only to find out that the chat button has disappeared from their website. I tried to call and was routed directly to the No More Rack customer service voicemail. They haven't been No More Rack in how long?!!!! They charged my card at the time of purchase and now I am sure I am never going to see my money again, along with how many other poor people. 

Choxi are a den of thieves, do NOT buy from them. I can't believe their website is still up and taking orders. 

This report was posted on Ripoff Report on 08/31/2016 10:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/choxi/internet/choxi-choxi-is-a-complete-ripoff-steals-your-money-internet-1325656. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Choxi.com - Customer Care

AUTHOR: Nomorerack.com Customer Care - (United States of America)

POSTED: Wednesday, October 05, 2016

Hi,

We are so sorry to hear about the trouble with your order. At Choxi, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@choxi.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Choxi - Everything You Love, For Less.

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