CIC Credit Monitoring Service did not provide any of their contact information or contact me after they had my billing information Los Angeles California

I looked on my bank statement one day to find that I had been charged that infamous $79.95 for a "free" credit report. I wanted to cancel during my trial membership, but the company did not contact me in any way, as most companies would do.

I only found the billing after the 30 days were up. Luckily a phone number was included on my bank statement; when I called up, she immediately told me I could not have a refund since the 30 days were over, and that the membership automatically expires at the end of the year. From reading other complaints on this site, I would guess that this is definitely not the case.

So:
1. Write down the company name, and get any other contact information you can in any situation during which you give out sensitive billing information; and

2. Get something from the company in writing that they have cancelled your service. That means if they bill you again the following year, you can sue their butts.

Eve
Franklin, Kentucky
U.S.A.