Complaint Review: CIC Credit Monitoring Service - Orange California
- CIC Credit Monitoring Service One City Blvd. West, Suite 410 Orange, California U.S.A.
- Phone: 877-513-4175
- Web:
- Category: Credit Reporting Agencies
CIC Credit Monitoring Service Beware of $79.95 charge after 30 days. It'll creep up on you. Orange California
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I'm not reporting on a scam just yet. We all know we need to read the fine print. Especially when it comes to revealing our personal financial information on-line.
Therefore, AFTER noticing the deduction from my bank account, I visited the RIP OFF website, only to find that I wasn't the only one who hadn't read the fine print.
I revisited the CIC website and read more fine print. The website reads that if you cancel within 180 days of when you are charged, you will receive a pro-rated refund of your current year's membership fee.
I used a number provided by a reporter to call and speak with a live representive. The rep requested a lot of personal information to access my account. I was told that I would receive a confirmation of my cancellation via e-mail within 48 hours and that my account would be fully refunded within 7-10 business days. I was not asked for my e-mail address so I guess they had that already. I just hope the information I provided for her did not dig me deeper into this mess.
I was concerned about being charged again, as another report writer had mentioned, so I called my bank. In the meantime, I received confirmation of my cancellation from CIC via e-mail. I was then told by my bank that because they sent the e-mail I had proof that they should not take any more money. If they did I could file a dispute and use the e-mail they sent me as evidence.
I'll report again in a couple weeks to report if the money was actually redeposited.
Stay tuned...
Michele
Southfield, Michigan
U.S.A.
This report was posted on Ripoff Report on 04/10/2003 09:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cic-credit-monitoring-service/orange-california-92868/cic-credit-monitoring-service-beware-of-7995-charge-after-30-days-itll-creep-up-on-yo-52369. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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