Complaint Review: Collections etc - BERKELEY Illinois
- Collections etc collectionsetc.com BERKELEY, Illinois U.S.A.
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- Category: Corrupt Companies
Collectionsetc Fraudulent Merchandise "Real Junk" BERKELEY, Illinois
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I ordered 4 Christmas rugs and a 42" Christmas tree. The pictures did not display the items I received. The Christmas tree were a few odd shape branches place on a pole. There was no way to shape them-plus the plastic pot was well rounded on the bottom and wouldn't stand up. The rugs were a fine thread woven around a mat. The first snag would have pulled all the threads loose. I actually stuck them back in the box and sent them back the next day.
I always insure anything I send back and get a tracking slip. I checked to see if the packages had arrived back to Collectionetc. and the post office said it had. I gave it a couple weeks for the refund to be credited to my card and it never was. So I called Collectionsetc.
I gave them my tracking number and they said they would check on it. Finally the man said I found it and I would do the refund he said to allow 5 days. I called and spoke with a woman after several days she said she saw where a refunded was requested and than canceled.
I told her the complaint would not be filed with their company. So I finally kept sending e-mail and treating to file a complaint with someone. Finally they credited back 19.00 of what they owed me. They still owe another 42.00 . I know this may not be much money, but if it was a dollar I would do the same. It's the principle of the matter. I kept a log of all my phone calls and the names and time of the people I spoke with.
Connie
cleveland, Tennessee
U.S.A.
This report was posted on Ripoff Report on 01/02/2008 07:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/collections-etc/berkeley-illinois-60163/collectionsetc-fraudulent-merchandise-real-junk-berkeley-illinois-296227. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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