COLONY AMERICAN HOMES Don't take care of major repairs, I had to pay my DP twice. Customer service is a joke. Life threatening issues with house they have avoided. Trying to scam me out of money due to a broken agreement. Nationwide

I rent a home from Colony American Homes. It has been one year of a NIGHTMARE to say the least. My years lease was just up and the final draw is that they are not accepting my rent because at their request I did not sign before the due date. They made the request for me not to sign due to some serious bolder issues they said they wanted to resolve before I signed in case I had to move. I have been trying to pay my rent for 2 weeks now and they won't accept the agreed to amount saying that I went over my lease signing due date and now they are charging me month to month rent which is $500 a month more!  (Which, as I said they ask me to encore the lease date until problems were fixed)

I have 14 phone numbers for them. I can't get the same person more than twice. They don't keep their word. The house is falling apart. They incest on renters Ins which I acquired when I first moved in and it was canceled because of the issues with the house that they said they were going to fix and didn't. Now they have an Ins company they worked out a deal with who doesn't even seem to care if the house even has a roof. (seems fishy to me) !

The house has sold since I moved in to ?????? but the rent still gets paid to Colony.  Who is WRI that you mentioned?

The biggest issue with the house has been boulders on the mountain about 4 feet behind the house the size of a VW and bigger that they had assured me was safe. Small rocks kept falling so they sent out an engineer who said that the boulders had to be removed or braced because it was very dangerous. I waited for 8 months, now all of a sudden they are saying that they had a different engineer come out (I received no call about this) and this engineer said it was totally safe? I ask for a report and was told they had sent it to me. No way, did not happen I am certain. I ask again and nothing?????? 

There is too much going here to be on the up and up.

When I first moved in my dp check was cashed and they said they didn't receive it so I had to pay again. Like you I received a 3 day notice on my door which I discovered about 3am on the way to the airport. No calls, no nothing. So I had to spend my time on the phone rather than work. I have lost countless hours if not days or weeks dealing with these guys. It seems to me a class action suit should be filed.

My house leaks when it rains and once when it didn't.

the bathtub was painted and not sealed, so imagine my first bath.

the locks didn't work.

the kitchen has no lights

the plumbing is not good

the roof is shot

there is no landscaping.

there was mold.

I could go on and on and on, but you get it.....