colony american homes FALSE ADVERTISING Tampa Florida

This company advertises a $500.oo egift card when a rental application is approved and move in is within 10 days of the application being accpeted. We have been trying for 5 months to get this from them, no one seems to be willing to help. 

Each month we have called the realtor who rented the property and called the management company, each month it has been a different story.

The first month we were told we would get it the end of the month. The second month we were told it had to go to the promotions department to be processed. The third month we were told they only process them the end of the month. The fourth month we were told by the property management company the we should have gotten it in writing from our realtor that we complied to the terms(in which we did), the realtor daid she never heard of that before. I told them I would file complaints and now are being told by the realtor that we get reward points. So Colong Aerican Homes sent me a piece of paper saying I had rewards points...no info how to redeem them..where to redeem them or any instructions. My calls to them go unanswered.

If is NOT a $500.00 egift card as stated in their advertising.