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Report: #324585

Complaint Review: Crate Furniture - Petersburg Virginia

  • Submitted:
  • Updated:
  • Reported By: Berlin, NJ New Jersey
  • Author Confirmed What's this?
  • Why?
  • Crate Furniture 37 Bollingbrook Lane Petersburg, Virginia U.S.A.

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I wish I had found this website before I placed my order. I would have saved myself some heartache. Like many others, I was too trusting and ordered from Crate Furniture. I got a call from Patti Johnson (probably not her real name). I didn't like her right away and got a bad feeling. I should have gone with my gut reaction, but I wanted new cushions for my This End Up sofa so badly. I got the same story as many others about their credit card system being down and could I send a check. If I did, they would waive the $42 shipping fee. I don't know why, but I sent a check.

Now, I can't get in touch with them. I'm reading all these stories about people that are in the same situation. I plan on filing complaints with every agency I possibly can. I can't believe they do this to so many people and no agency has taken action against them. They must be laughing their heads off about the fact that they can so easily rip people off. However, I hope to have the last laugh!

Carole
Berlin, NJ, New Jersey
U.S.A.

This report was posted on Ripoff Report on 04/08/2008 01:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/crate-furniture/petersburg-virginia-23803/crate-furniture-no-cushions-no-response-no-good-petersburg-virginia-324585. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#6 Author of original report

Still no cushions

AUTHOR: Carole - (U.S.A.)

POSTED: Friday, August 29, 2008

I placed my order in March 2008. I have filed complaints with the Va. Dept of Consumer Affairs and have spoken to them a few times. The Crate Furniture website is no longer available so I hope they are making progress and other people will not be victims of Mark McCracken and Patti Johnson. I don't feel I will ever get my money back, though.

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#5 Author of original report

Still no cushions

AUTHOR: Carole - (U.S.A.)

POSTED: Friday, August 29, 2008

I placed my order in March 2008. I have filed complaints with the Va. Dept of Consumer Affairs and have spoken to them a few times. The Crate Furniture website is no longer available so I hope they are making progress and other people will not be victims of Mark McCracken and Patti Johnson. I don't feel I will ever get my money back, though.

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#4 Author of original report

Still no cushions

AUTHOR: Carole - (U.S.A.)

POSTED: Friday, August 29, 2008

I placed my order in March 2008. I have filed complaints with the Va. Dept of Consumer Affairs and have spoken to them a few times. The Crate Furniture website is no longer available so I hope they are making progress and other people will not be victims of Mark McCracken and Patti Johnson. I don't feel I will ever get my money back, though.

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#3 Author of original report

Still no cushions

AUTHOR: Carole - (U.S.A.)

POSTED: Friday, August 29, 2008

I placed my order in March 2008. I have filed complaints with the Va. Dept of Consumer Affairs and have spoken to them a few times. The Crate Furniture website is no longer available so I hope they are making progress and other people will not be victims of Mark McCracken and Patti Johnson. I don't feel I will ever get my money back, though.

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#2 Author of original report

Mark McCracken & His Sister Patti Johnson are Criminals

AUTHOR: Carole - (U.S.A.)

POSTED: Thursday, June 26, 2008

Still waiting for a refund or my order while this dynamic duo continues to scam people out of their hard earned money. Why the authorities continue to allow this to happen is beyond me. I noticed many new reports have been filed against these scam artists. It's amazing how well known these 2 are by the BBB of VA and the Virginia Office of Consumer Affairs. They are well aware of what these bad seed siblings are doing and can't stop them until the Attorney General files against them. All I want is a refund, but as everyone knows, no one answers the phones. I get sick every time I look at my sofa. It just reminds me of these 2 horrible people that ripped me and countless others off.

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#1 Author of original report

Crate Furniture - Known by Virginia Dept of Consumer Services

AUTHOR: Carole - (U.S.A.)

POSTED: Wednesday, April 30, 2008

I filed a complaint with the Common Wealth of Virginia Department of Agriculture and Consumer Services. They are very well aware of the complaints against Crate Furniture and Mark McCracken. If you are a victim of Mark McCracken, his sister Patti Johnson and Crate Furniture, you should log a complaint on their website - www.vdacs.virginia.gov

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