Complaint Review: CRICKET WIRELESS - Covington Georgia
CRICKET WIRELESS DID NOT HONOR POLICY, DEFECTIVE PHONE, Covington Georgia
I purchased a phone on Dec.20 Returned to the Store Dec.27. They told me it was 8 days. The day I buy the phone is a day lost. (not what the refund policy says) On Dec. 25 they are closed for business (you can't a business day you're not available for customer service). I have a defective phone and they don't want to exchange the phone. I was told to go the UPS Store let them inspect the phone then wait 2-3 days for my phone. I would lose more days and business without a phone. I prepaid for a month of service and that will now be altered because they don't want to honor their policy.
I talked to at lease 5 representatives. This call highly stressed me. They took my money, gave me a phone that don't operate correctly, ask me to lose service days and won't honor their policy.
If you thinking about going with this company look at MANY REVIEWS..AWFUL,DISHONEST AND THEY ARE PART OF AT&T UNBELIEVABLE.
This report was posted on Ripoff Report on 12/27/2017 09:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cricket-wireless/covington-georgia-30016-3010/cricket-wireless-did-not-honor-policy-defective-phone-covington-georgia-1419566. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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