Complaint Review: Cricket wireless - Nationwide
- Cricket wireless Nationwide USA
- Phone:
- Web: Www.cricketwireless.com
- Category: Telephones
Cricket wireless Insurance fraud Nationwide
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I processed an insurance claim for my phone through cricket./Asurion. I was sent another device and began having problems while speaking on the phone. After days of not being able to heard I take the phone to Apple to get diagnosed they inform me the phone has a defective speaker and would cost $129 to fix or since it is a replacement device for the insurance. That the insurance company would need to assist me. The insurance company informs me that after 7 days the phone is warranted under the original plan through cricket. Cricket refused to send me to a supervisor. Didn't give me a name or number just transferred me over to a voice mail. Cricket warranty department team lead Nora agent Id 206258 says they cannot send me another phone because they don't deal with Apple products that I must go through Apple . She sent me to a voicemail and that's where the conversation ended.
This report was posted on Ripoff Report on 09/05/2017 04:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cricket-wireless/nationwide/cricket-wireless-insurance-fraud-nationwide-1398057. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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