Complaint Review: Cricket - Dallas Texas
- Cricket mycricket.com Dallas, Texas U.S.A.
- Phone: 315-2997220
- Web:
- Category: Cellular Phone Companies
Cricket on cancelled order,returned Aug5th,they have not returned $231.00 to chkng acct,need for food Dallas Texas
*UPDATE EX-employee responds: This might seem a little "mean"....
I ordered a cell & blue tooth on line from cricket , cancelled immediately afterwards,the phone was received back by Cricket Aug.5th. They have not put my $231.00 back into my checking acct. and I did talk to someone in cust. serv. she said maybe by Sept 2nd.
Meanwhile, I paid bills w, other cash I had, expecting the $231.00 right back into my checking acct.which I planned for groceries, and now am out of money & no money received back from Cricket nor any promise, except for maybe by Sept 2nd.and I am in need of food. Please help
Joanlady777
Syracuse, New York
U.S.A.
This report was posted on Ripoff Report on 08/11/2008 06:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cricket/dallas-texas-75266-0021/cricket-on-cancelled-orderreturned-aug5ththey-have-not-returned-23100-to-chkng-acctne-361468. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE EX-employee responds
This might seem a little "mean"....
AUTHOR: M - (U.S.A.)
SUBMITTED: Sunday, August 31, 2008
I'm sorry to hear that happened to you. Cricket USED to be good about refunding their customers. Now, people have to jump through so many hoops for a refund REGARDLESS of its urgency.
I have another additional quick tip for you though. Customers MUST realize that when they purchase a Cricket phone you MUST be able to afford the phone because you do NOT get a "FREE phone" like other wireless companies. If you have EXTRA money, then you should purchase the phone. Do NOT use your food/bill money to purchase a cell phone. Why do I say this? Because I've done it myself and gotten myself into a similar situation like the one you're facing now. If you get a decent amount for your income tax refund, use THAT money to purchase a cell phone since it's EXTRA money other than what you make as income.
Here's a tip on getting your money back from Cricket:
Call Cricket's Headquarters and ask to speak with this person below:
Leap Wireless International
10307 Pacific Center Court
San Diego, California 92121
858-882-6000
Linda Wokoun
Senior Vice President, Field Operations and Customer Care
Hopefully, she'll help you resolve your issue.
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