Report: #1394219

Complaint Review: Cricket

  • Submitted: Sun, August 20, 2017
  • Updated: Sun, August 20, 2017
  • Reported By: Dustmighty — Wahiawa Hawaii USA
  • Cricket
    823 California Ave.
    Wahiawa, Hawaii

Cricket Yesterday, Saturday August 19th my phone said "No Service". Even though my account is paid. So I go to the Wahiawa Cricket store and and after about 35 minutes they reconnect it to the tower or whatever. Ok, then it worked again. Today, the next day, I have "no service" AGAIN. So I go back and the store's hours are 11-5 and no one is there at 11. At 12:20 I'm still standing out there and no one shows up. Wahiawa Hawaii

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  I got a "no service" indicator on my phone. Saturday August 19 so I went to Cricket where they confirmed my account was paid, then reconnected to the tower or whatever. That took about 30-40 minutes. Today, the very next day, the same thing "no service". (Even 611 did not work) the store was supposed to be open at 11. At 12:20 there was still no one here. Now I'm back and they refuse to give me another phone. A guy just left that was cut off for $1.86 but if they cut me off when I'm all paid up they claim they don't owe me money. Don't do business with Cricket they are absolutely unacceptable.

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