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Report: #1392631

Complaint Review: Customer Care - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Marie asaro — El Cajon California USA
  • Author Confirmed What's this?
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  • Customer Care Nationwide USA

Customer Care False advertisement, charged my bank account without my authorization, refused to let me talk to a super-visor, hung up on me several times. Doral Florida, 33172

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 As advertised I ordered a free sample of CBD and only had to paid $5.99 for a free sample, Ordered on 7/26/17 they shipped it on 7/27/17 received several days later, I called on 7/10/17 when I noticed a charge on my bank account for $79.99 that I did not authorize which overdrew my bank account, They argued with me that I had not called within the 14 day trial period of which I had according to the dates I noted in my report to you, I also cancelled any further orders, Well I was told they would reverse the $79.99 after arguing for some time, On 7/11/17 it was reversed, The next day they charged my account $79.99 again which overdrew my account again and my bank charged me $25.00 for an overdraft fee,. I have called the company 6 or 7 times and each time they and they always try to convince me how wonderful the product is, They say I did not call in the 14 day free time period,, of which I did, Each time when I called and asked to speak to a supervisor I as told they were busy and would get the same answer, each time I called the persons answering the phone would Ridley hang up on me, Thank you, Marie Asaro

This report was posted on Ripoff Report on 08/14/2017 10:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/customer-care/nationwide/customer-care-false-advertisement-charged-my-bank-account-without-my-authorization-ref-1392631. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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