Complaint Review: Dazzle White - Internet
- Dazzle White www.dazzlewhite.com Internet U.S.A.
- Phone:
- Web:
- Category: Computer Mail Order
Dazzle White Dazzle White!! The company who think they have the right to your credit/debit card whenever they like to!! Internet
* : Hello
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Dazzle white and their marvellous tooth whitening gel pen is a complete rip off! Dont be taken in them.
I ordered this product on the understanding $4.95 was the cost of shipping the product. As far as i was aware that was the only shipping cost to pay, the advertisment did not state a different fee for overseas.
$14.90 was taken from my bank account from this company (9.25)
I was also made to believe that my order would reach me within 4 to 5 days.
I placed the order at the very end of june, waited and waited for this order to arrive and finally 24th july it arrived.
I went to my bank the same day to withdraw money but could not as "Dazzle White Rip off company" Had withdrawn $58.76 ( 36.60) from my bank account.I contacted this company via telephone to explain the product had only just been recieved 24th july I had not been given a 14 day trial period and yet the money was still taken from my bank actually taken 2 days before I recived the order.
I was told my 14 day trial was up thats why the money was taken, they could not see any fault by them and after I tryed to explain many times to them I had only just recieved the product they had no right to take any further money from my account they still said no refund would be made to me.
It is an absolute complete rip off!!! My advice is dont bother, I have now cancelled my arrangment with them and I am about to inform my bank about this and hope no other money will be claimed by them.
Sharon
Liverpool
United Kingdom
This report was posted on Ripoff Report on 07/29/2009 06:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dazzle-white/internet/dazzle-white-dazzle-white-the-company-who-think-they-have-the-right-to-your-creditdebit-474734. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1
Hello
AUTHOR: Gemma R. - (USA)
SUBMITTED: Sunday, September 06, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,


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