DAZZLE WHITE ordered what I thought was a 14 day trial product. ending up being a subscription with a $58.00 fee attached, that was not mentioned in the ad Internet

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

I got the trial and found out that it was going to charge me, AFTER calling the customer support line.
I sent the product back and i was still charged the 58.76.
They received the product back days before charging my account!

I just read the ad, and it does say you will be charged 58$ after the trial period. If you called and they had shipped it already then you DO have to go through the cancellation procedures.

""he said if I sent the product back to them and it reached them in the alloted time frame, they would not charge me the $58.00. ""

That's what they say in the ad, you have to cancel it and ship it back.

I just read the ad, and it does say you will be charged 58$ after the trial period. If you called and they had shipped it already then you DO have to go through the cancellation procedures.

""he said if I sent the product back to them and it reached them in the alloted time frame, they would not charge me the $58.00. ""

That's what they say in the ad, you have to cancel it and ship it back.

I just read the ad, and it does say you will be charged 58$ after the trial period. If you called and they had shipped it already then you DO have to go through the cancellation procedures.

""he said if I sent the product back to them and it reached them in the alloted time frame, they would not charge me the $58.00. ""

That's what they say in the ad, you have to cancel it and ship it back.

I just read the ad, and it does say you will be charged 58$ after the trial period. If you called and they had shipped it already then you DO have to go through the cancellation procedures.

""he said if I sent the product back to them and it reached them in the alloted time frame, they would not charge me the $58.00. ""

That's what they say in the ad, you have to cancel it and ship it back.

Just FYI, keep an eye on your new account. Unless you have a statement from your bank stating that the previous account number was cancelled due to suspected fraud and any transaction on that account after xx/xx/xxxx date will be considered fraudulent then your bank will assume any charge to the old account number is valid and simply apply it to your new account.

Had that happen with a credit card years ago.