Complaint Review: DEALPASS - Nationwide
- DEALPASS dealpass.com Nationwide U.S.A.
- Phone: 877-820-7107
- Web:
- Category: Credit Card Fraud
DEALPASS 1.00$ charge made to my account.Call the # 1-877-820-7107.Company name DEALPASS. Never heard of them.Bank wont reverse the charge.No way to cancel something i never joined. Internet Nationwide
*Consumer Suggestion: Things to try.
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My account has an unauthorised charge for the amount of 1.00$.The number next to the charge is 1-877-820-7107.I have called the number and only got a recording,giving me the name of the company,DealPass.
I went to the site dealpass.com I have never seen this site and did not join.The instructions to close your account require a password,which I do not have.
Also required is your banking information,phone number, and address. You are not able to contact them without this information.And why should I have to close an account I never opened.
I called my bank, they would not reverse the charge.I then found this site and attempted to contact the banking Commision,but was'nt able to speak with anyone.I called my bank again,they only offered to have my account information changed,which takes 10 days.
I intend to contact the Banking Commision and follow there advice.This company DealPass needs to be stopped, I will go to all lengths to have my money refunded.
This is my third day in dealing with this situation.I am a single mother with no job,and I need that dollar. DealPass has no right to tap peoples funds, especially with no authorisation. We barley have money for food,I am not shopping online for junk I dont need.
Dana
Robertsdale, Alabama
U.S.A.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the chargetruth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
demand tion E.
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and orm.
This report was posted on Ripoff Report on 09/05/2007 06:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dealpass/nationwide/dealpass-100-charge-made-to-my-accountcall-the-1-877-820-7107company-name-dealpass-272456. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Things to try.
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Wednesday, September 05, 2007
I would try your bank again, except this time physically go into a branch office and speak to the manager. Unfortunately, talking on the phone isn't working for you. The manager should be able to correct the debit. If not, he/she should be able to give you some type of bank form to dispute the charge in writing. I'm curious as to what actions your bank took before notifying you that they wouldn't refund the money to you. You didn't mention what bank is not helping you resolve this.
You might try contacting the following:
Contact information for Dealpass.com
Write to us:
Dealpass.com
Membership Services
P.O. Box 5152
Des Plaines, IL 60017-5152
You could also write a dispute to Adaptive Marketing who appears to be the owner of Dealpass. Remember, when you send a letter, make it certified, return receipt requested. I would also insist that they not only STOP any future debits, but to fully refund the debits they have made.
Domain name registrant info:
Registrant:
Adaptive Marketing
Adaptive Marketing
9500 West Dodge Road
Omaha, NE 68114
US
admincontact@adaptivemarketing.com
001-402-6612000 Fax: 001-402-6612727
Domain Name: DEALPASS.COM
Registrar of Record: Corporate Domains, Inc.
Administrative Contact:
Adaptive Marketing
Adaptive Marketing
9500 West Dodge Road
Omaha, NE 68114
US
admincontact@adaptivemarketing.com
001-402-6612000 Fax: 001-402-6612727
Technical Contact:
Adaptive Marketing
Adaptive Marketing
9500 West Dodge Road
Omaha, NE 68114
US
techcontact@adaptivemarketing.com
001-402-6612000 Fax: 001-402-6612727
Domain servers in listed order:
NS1.ADAPTIVEMARKETING.COM
NS2.ADAPTIVEMARKETING.COM


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