Dell Computer Dell Refurbished Computers Not Refurbished Nationwide

Dell Computers sells what it calls "refurbished" computers on e-bay and elsewhere.  I purchased one presuming that it had been "refurbished".  When I received it, it kept doing quirky things and didn't work right.

I went to the Dell site and ran a diagnostic test on the computer which said that it had a defective hard drive.  To me that means that it wasn't even tested before they sold it.

I checked with Dell and their cheaper replacement hard drive was about $150 at the time.  When I contacted them about replacing my hard drive they said they would allow me $50 towards a new one.  When I protested their response was "after all, you have a USED hard drive".

My suggestion is to NEVER purchase a refurbished computer of any kind, particularly from Dell unless you can be absolutely re-assured that you can return it if it is defective for a full refund.