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Report: #1248203

Complaint Review: DermaNu - Santa Ana California

  • Submitted:
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  • Reported By: Shirley Sundberg — Linn Grove Iowa USA
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  • DermaNu Santa Ana, California USA

DermaNu They have charged my checking account for over $130 for product I don't want, and I get no satisfaction when I call and say I don't want these products. Santa Ana California

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I ordered in good faith trial sizes of the DermaNu skin and eye creams for a total of about $7.00. That was all i wanted. I looked for hidden fees and couldn't see anything. Then all of a sudden they charged my checking account for $97.00. I called and got no satisfaction for a long time. She just kept telling me she could not cancel my order. She finally agreed to knock it down to half price, and they did debit my account a couple of days later. I thought that was the end of it. Today, I was checking my account balance, and they had charged another $84 to my account. I called and got a total run a round from the lady. They cancelled my membership, but will not give me back my money. I am so upset--I cannot afford this, and I don't know what to do. I have written the company, but no response yet. I really need this money back.

This report was posted on Ripoff Report on 08/12/2015 07:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dermanu/santa-ana-california/dermanu-they-have-charged-my-checking-account-for-over-130-for-product-i-dont-want-and-1248203. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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