Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #853267

Complaint Review: Diet Patch - Phoenix Arizona

  • Submitted:
  • Updated:
  • Reported By: Dottie — Odessa Texas United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Diet Patch P.O. Box 90336 Phoenix, Arizona United States of America

Diet Patch Took my money before I even got to try their product!! Phoenix, Arizona

*UPDATE Employee: Customer Signed Up For A Trial

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I saw an add for a free 14 day trial of Diet Patch. I thought what the heck, I will give it a shot. After ordering I waited and waited for it to come in.

It finally came in on March 12, 2012. I was very excited and was just waiting to put it on until I got out of the shower the next morning. Before I could open the box and put it on, I got a text alert from my bank. Apparently Diet Patch is taking my money before I ever got to try it out. 

I called my bank to put a stop payment on it, but they said I needed to call the company and they gave me their number. I call Diet Patch only to be told that my 14 day trial is over on March 13, 2012. They said the post office records indicate that I got it March 5, 2012. I was like but I just got it yesterday and even if the 14 day trial is over on the 13th that's today, so why are you already charging me? 

Long story short, according to their records I got an 8 day trial rather than a 14 day trial and I just lost $125.00 to their lies. 

This report was posted on Ripoff Report on 03/13/2012 01:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/diet-patch/phoenix-arizona-85066/diet-patch-took-my-money-before-i-even-got-to-try-their-product-phoenix-arizona-853267. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Customer Signed Up For A Trial

AUTHOR: DietPatchToday - (United States of America)

POSTED: Monday, March 19, 2012

Customer signed up for a 14 day trial, agreeing to the terms and conditions that they would be billed the full price if they did not cancel before the 14 day trial period had ended.

Customer can see the last step of the order page here that shows the terms and conditions box is required to be checked (Also notice the condensed version of the terms to the left of the page as well):
www.dietpatchtoday.com/order.php

The full terms and conditions the customer agreed to are located here (They can also be clicked on on the order page, on the home page, and in the email sent to the customer after their trial order was placed):
www.dietpatchtoday.com/terms.htm

The customer was sent the 14 day trial and the product was delivered to the customer.

Customer did not cancel within the 14 days like agreed to if they did not want to pay for the product and was charged the full price for the product.

The trial period does begin on the order date and that is disclosed both on the order page, the terms and conditions that are required to be agreed to, on the main website, and a link to the terms and conditions are emailed to the customer with their order. We extend trials all the time for people who email or call in before the 14 day window has passed and are always happy to give customers more time to try the product.

We also allow customers to return the product if it is not used for a refund if that is what the customer wishes to do. We do not do anything that is not disclosed on our website, is required to be agreed to before placing an order, and is sent to the customer.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now
loading