digitaloutlets.net Bait and switch scam Internet

I had been researching and online shopping for a zoom lens for my camera.  Digitaloutlets.net had a great price and the company reviews showed a high level of customer satisfaction so I ordered the lens.  

They charged my card immediately, then I received an e-mail saying that it was MANDATORY that I call them.  I did.  They explained that the lens I ordered was for a film camera and that I needed to upgrade to a more expensive lens for it to work with my camera.  I authorized the charge and was told my lens would ship that day.

Ten days later and still no lens.  I call and ask about my order (after a 30 minute hold time).  They give me a tracking number and promptly hang up. I look it up online only to see that it hasn't been picked up from their warehouse.  I call back and wait another 20 minutes to talk to somebody.  The same rep answers the phone, recognizes my voice and seems irritated that I am bothering him again.  I explain the situation. He puts me on hold and returns five minutes later with apologies and a promise that they will 2nd day air it to me 'with lot's of extra stuff.  Cool.

Five days later I call to follow up on the package I still have not received.  The same rep answers the phone.  I ask him what's up.  He tells me UPS has lost my order and he'll get another one right out--and deal with UPS for me.  I don't believe a word he's saying but I want my lens so I decide to wait it out.  

Four days later I still have not received a lens and I call back.  I am then told that my lens was on back order.  I wanted to know how you can back-order a lens that supposedly has already been shipped,  No answer other than "I show that the order is scheduled for delivery today.  I'll e-mail the tracking number to you."  No tracking number...no package.

I did some deeper research to learn that I had ordered the correct lens because NIKKOR never made this one for a film camera.  It was a classic bait and switch and I fell for it.  The ironic thing is that if they would have just sent me the lens as promised I would never have realized that they were taking advantage of me.  I don't want anyone else to be duped.  I am now dealing with the Fraud Department of my bank and will hopefully see my money sometime in the near future because, God knows, I'm never going to see that lens.

Don't let this happen to you.