Complaint Review: Digitaloutlets.net
Digitaloutlets.net Lies and shady practice Brooklyn, NY Internet
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Terrible and horrible people including the self proclaimed owner.
Purchased a lens based on the "owner"&#039;s recommendation that a certain Nikon lens will work. This was on 11/04/2014. Received it on 11/06/2014. Tried it out and it did not work. Called the owner and when I talk to him, he was yelling at me that I have done something wrong and it is not product fault. Did not want to deal with this drama (wanted to bang my head against the wall for not ordering it on amazon.com at this point), so I asked for it to be returned. He questions me to why I am returning it when I explained to him the Nikon lens he recommended me did not work with my D70. He was trying very hard to not get it returned. Then he finally agrees to it where I have to pay for the return. This is when I got upset and told him I want the shipping cost refunded as well. He initially said no but then also told me he does not want to deal with this so he will once I include the receipt. They have received the product on 11/17/2014 based on UPS tracker and no refund yet.
So, I called my credit card company and they called him with me on the line. They initially said they will refund me on 5th via a check sum of 199.00+19.64(shipping via UPS). Waited until the week after and called again. Someone from the company told the credit card representative and me that they sent out the check on the 5th and it will be here by last week. Liars.
So today I called the credit card company and I disputed the charge. Gave them two chanced to make this good.
Do not trust the reviews. the bargains with free filters and goodies for a good reviews.
Wanted him to make this right for the last time and he told me a lie again. He said call customer service from Monday through THURSDAY where his website says Friday. Lies lies lies. These lies are also noted on credit card company&#039;s computer. I give up on my 19.65 dollars.
Do yourself a favor. Do not purchase from these shady people. Save yourself from headache.
This report was posted on Ripoff Report on 12/19/2014 11:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/digitaloutletsnet/internet/digitaloutletsnet-lies-and-shady-practice-brooklyn-ny-internet-1196533. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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