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Report: #1262743

Complaint Review: digitaloutlets.net - Internet

  • Submitted:
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  • Reported By: Dissatisfied Customer — Gander New Foundland Canada
  • Author Confirmed What's this?
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  • digitaloutlets.net Internet USA

digitaloutlets.net Digital Outlets Rude customer service - unhelpful. Internet

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Digitaloutlets.net - Horrible service! Now over a month later after placing my online order I have yet to receive my package in the mail.  I called a week ago to request the status and was told that I was given the wrong tracking information. The rep was not very polite but that's fine...I was told I would be receiving my order in about 3 days but later that night I received an email from USPS with the tracking information that had the date of shipment as the current date (a month later).  It is now 6 days later still no order. I called again today and the customer service rep was very rude telling me there is nothing he can do after the order is put in and shipped out.  So I asked if that's how his company treats their customers that place orders with them? You tell them "Oh it's been shipped F*** off now nothing we can do"...and he also told me "oh yeah like it matters we're going to take your $118.00 and close our doors".  I'm thinking maybe they should with the bad service they provide.  Horrible company!  Horrible customer service...Horrible customer service representatives answering the phones.  I do not recommend anyone orders from this company! 

 

This report was posted on Ripoff Report on 10/21/2015 09:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/digitaloutletsnet/internet/digitaloutletsnet-digital-outlets-rude-customer-service-unhelpful-internet-1262743. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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