I'm normally cautious about buying from NY camera stores and check addresses before I order. However, after checking the only phone number I could find for DigitalOutlet.net (310 area code is in LA) I went ahead and ordered a lens from this crew for which they went ahead and charged my credit card a few days later. When it didn't turn up after a few days I gave them a call. They said that they had been trying to email me and needed "confirmation" of the order. Since there was no email anywhere on the server, including the spam, the only way emails could have been blocked would be if they were trying to spoof their address. In any case, I was told the lens should be there two days later. Of course it never turned up. So a week later I phoned again and was given the exact same story, except an email (to an alternate address) would be sent with the tracking info. Neither the lens nor the email turned up. Once again I call back. The guy on the phone, who is very rude by the way, says it will be here next week. So again I asked for the tracking number and he says it will be provided 48 hours before delivery. So obviously it had still not been shipped at that point. Without any good arguments to fall back on, just lame excuses, the guy finally says, "OK I'm canceling your order and recalling it from UPS." Obviously complete BS. Bottom line is that they had my money for 4 weeks and the evidence points to them never having shipped anything. I filed a dispute with the CC company and will mark it up to experience. Take my advice and avoid these scammers like the plague.