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Report: #453406

Complaint Review: Discover Card - Miami Florida

  • Submitted:
  • Updated:
  • Reported By: Langley Washington
  • Author Confirmed What's this?
  • Why?
  • Discover Card www.discovercard.com Miami, Florida U.S.A.

Discover Card Unscrupulous Payment Protection Enrollment Practice Miami Florida

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A few weeks ago I received a call from a Discover Card representative asking my permission to send me information via mail regarding their Payment Protection Plan. After listening to a long spiel I said fine, send me the information, and I'll read through it.

Several days later I received a letter from Discover thanking me "for enrolling in Discover Payment Protection."

Angered at having been enrolled in the program without my authorization, I called the 877 number provided and voiced my complaint in no uncertain terms. The woman receiving my call apologized and said that the enrollment would be cancelled and that if there was a charge for it on my next statement a credit would follow, etc.

Conducting a Google search I find that there are hundreds of Discover customers with similar complaints about this deceptive and possibly illegal practice. I wonder how many thousands have been duped by this practice, but failed to notice or fight the billing charges(?).

Hemi
Langley, Washington
U.S.A.

This report was posted on Ripoff Report on 05/19/2009 02:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/discover-card/miami-florida-33197/discover-card-unscrupulous-payment-protection-enrollment-practice-miami-florida-453406. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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