Report: #1470021

Complaint Review: Bath Fitter - Baton Rouge LA

  • Submitted:
  • Updated:
  • Reported By: Jay — Eunice United States
  • Bath Fitter 5811 McCann Dr. Baton Rouge, LA United States

Bath Fitter Southern Bath Solutions LLC Bath Fitter started bath remodel, then did not finish. Charged my Discover card without authorization. Baton Rouge LA

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Filed against : 
Southern Bath Solutions, LLC
5811 McCann Drive 
Baton Rouge LA 70809

Complaint Description:
Job is incomplete, yet they charged my Discover Card (unauthorized!) and I have to get local contractor to finish the job. They stopped communications On Sept 26, 2018, I put down a deposit of $2312.00 (Discover Card) for contract to convert tub to shower. In mid November, installer came out to do job, but had wrong measurements for job, so they had to re-order materials.In mid December, installer came out again to do job. He removed old tub, prepped site for new shower, and started installing. He could not complete install as once again he had wrong measurements for the shower.He left job site,and now I have to get a local contractor to finish the job and special order shower doors. I spoke to Bath Fitter sales lady (Johauna Lege) and she told me they would give me a $1000 discount to offset my costs for local contractor. I told her I would not pay them until the job was complete and I was able to cover the costs with the $1000 discount. Now they have charged my Discover Card (unauthorized!) $4393.00, and I still don't know what the local contractor cost will be to finish the job. They have ceased communications with me. 

Your Desired Resolution:
I seek a large enough discount to cover my local contractors cost and reimbursement for time and energy spent on this fraud case.

This report was posted on Ripoff Report on 12/21/2018 08:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bath-fitter/baton-rouge-la-70809/bath-fitter-southern-bath-solutions-llc-bath-fitter-started-bath-remodel-then-did-not-f-1470021. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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