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Report: #1021409

Complaint Review: Dish TV - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Kathy — Yorkville Illinois United States of America
  • Author Confirmed What's this?
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  • Dish TV Internet United States of America

Dish TV Bad customer service, stealing monies , Internet

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I recently moved and shut off my service with the DISH TV and my new residence didn't allow dishes.  Because I had fifteen months left on my two (2) year contract (ridiculous), I was required to pay a disconnection fee for the months remaining on my contract. 

I do understood that although when I talked with their representative regarding the disconnection I was assured that there would ONLY be a $20.00 charge per month debited from my checking account until which time the total amount was paid. 

Today I looked at my online bank account and DISH TV had taken the ENTIRE amount from my checking account!  I immediately called DISH and was told by customer service representative that the amount taken was a valid charge and they would do NOTHING for me.  Point blank, I was LIED to when I placed my disconnect order and DISH does not stand up for what they say. 

Furthermore, I only authorized Dish TV to take $20.00 per month from my checking not over $255.00. In my personal opinion this is FRAUD.   BUYER BEWARE of unethical tactics in addition to bad service!   I have never gone to this extent before although I'm tired of getting slammed by companies who think it's OK to treat customers badly.  If I treated my customers this way I wouldn't have ANY customers! My right as a U.S. citizen includes Freedom of Speech and I am speaking!

 

This report was posted on Ripoff Report on 02/28/2013 05:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dish-tv/internet/dish-tv-bad-customer-service-stealing-monies-internet-1021409. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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