Complaint Review: dressale.com - Internet
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- Author Confirmed
- dressale.com ROOM 1905, NAM WO HONG BUILDING 148 WING LOK STREE Internet United States of America
- Phone:
- Web: www.dressale.com
- Category: Wedding Services
dressale.com DO NOT ORDER FROM DRESSALE.COM Internet
*Author of original report: Customer Service? TRIED THAT!!
*REBUTTAL Owner of company: sincere apology from Dressale.com
Show customers why they should trust your business over your competitors...
The dress looked only vaguely like the photo and they expected me to pay them more money so they could fix their own mistakes. Would never do business with them! It's not worth the discount at all! Go here for pictures.
http://sollerfamily.wordpress.com/2012/11/04/dressale-com-im-not-happy/
This report was posted on Ripoff Report on 11/06/2012 06:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dressalecom/internet/dressalecom-do-not-order-from-dressalecom-internet-965672. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Customer Service? TRIED THAT!!
AUTHOR: KSoller - ()
SUBMITTED: Wednesday, May 29, 2013
I emailed customer service back and forth starting the end of October through December with the same response and I quote "Dear customer, from the pic of our quality Checking, the dress is beautiful, we just made it according to the pic"
Never received any type of refund, not even a partial refund. Do not be fooled people, NEVER buy from them! Check out other reviews, there are websites full of negative reviews and the only positive I have ever read were clearly written by the company themselves. If you see on their website, all the reviews are positive, negative reviews never make the site, and they are all posted on the same day of the month. They are NOT a legitimate company and you will truly regret your purchase!
#1 REBUTTAL Owner of company
sincere apology from Dressale.com
AUTHOR: Dressale - ()
SUBMITTED: Monday, May 27, 2013
Dear customer:
Please accept our apologies for all the inconvenience caused. Thank you for shopping with us and telling us about your experience. We will take your issues sincerely.
For you problems, you can contact us via our email customer_service@dressale.com ,or the live chat http://livechat.dressale.com/chat .php, and our customer service team will help you there.
Thank you,
Dressale
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