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Report: #1148834

Complaint Review: EARTHLINK - Nationwide

  • Submitted:
  • Updated:
  • Reported By: jack — porter Ranch California
  • Author Not Confirmed What's this?
  • Why?
  • EARTHLINK Nationwide USA

EARTHLINK WHEN CANCELLING SERVICE MAKE SURE THAT YOU ASK ARE THERE ANY OTHER SERVICES. FOR EXAMPLES SUBSCRIPTIONS. IF YOU DON'T ASK THEY WILL CONTINUE TO BILL YOU AND WILL NOT REFUND YOU FOR THE SERVICES . Nationwide

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Watch out for those sneaky little charges that may continue even when you terminate your service. Make sure when taking on the internet service if the company sales. other items, when you cancel the service. they will continue to bill you if you to make a specific request to cancel them also. Make sure when terminating your service that you review all of the charges. and get a confirmation number

I terminated my internet phone service, thought there were no other charges, to find out 8 months later i was being billed for a pc maintenance charge which  I did not use for I don't have a pc.  They would not refund my money and after 4 hours trying to resolve  it. they still wanted to charge $4.95 until I informed them someone offer me  $9.00..

 

 

This report was posted on Ripoff Report on 05/22/2014 09:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/earthlink/nationwide/earthlink-when-cancelling-service-make-sure-that-you-ask-are-there-any-other-services-f-1148834. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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