Report: #527230

Complaint Review: eCOST.com - Internet

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Submitted: Sun, November 22, 2009
Updated: Sun, November 22, 2009
Reported By: bigjw — denver USA

Author Not Confirmed

Why?

eCOST.com Internet United States of America

Phone:
Web: www.ecost.com
Category: Cameras & Video

eCOST.com Will not allow return or refund for defective product. Internet

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I bought a wireless security camera from them for home use. It arrived and was DOA. I called their customer support number and got an outsourced idiot in India. She would not issue me a refund nor a rma to return it for a new item. They said I needed to return it to the manufacture. What a rip, don't fall for their Premium service it's a rip off as they only give you 4 free shipments per year.

This report was posted on Ripoff Report on 11/22/2009 01:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ecostcom/internet/ecostcom-will-not-allow-return-or-refund-for-defective-product-internet-527230. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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