Report: #313697

Complaint Review: ECost.com - Memphis Tennessee

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Ripoff Report is Xcentric Ventures

Submitted: Sat, March 01, 2008
Updated: Sat, March 15, 2008
Reported By: — Plant City Florida

Author Confirmed

Why?

ECost.com 4638 E Shelby Dr Memphis, Tennessee U.S.A.

Phone: 877-888-2678
Web:
Category: Audio & Electronic Retail Stores

ECost.com defective Xbox360 Memphis Tennessee

*Consumer Suggestion: Contact Microsoft

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I ordered a refurbished xBox36- from ecost.com on 2/27/2008. I received it 2/29/08. 3/1/08 I have had multiple lock-ups and RROD errors. eCost insists I spend another $300.00 on a replacement order and get credited for this console once they receive it back.

Um, no. Don't order from eCost. I'll be lucky if they refund me, as their policies do not allow it.

Hendrickx
Plant City, Florida
U.S.A.

This report was posted on Ripoff Report on 03/01/2008 02:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ecostcom/memphis-tennessee-38118/ecostcom-defective-xbox360-memphis-tennessee-313697. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

Contact Microsoft

AUTHOR: Bigred - (U.S.A.)

SUBMITTED: Saturday, March 15, 2008

POSTED: Saturday, March 15, 2008

I do not have their number directly. I have had friends with the "red ring of death" on their xbox 360s that contacted Microsoft. Microsoft actually repaired it free or a low cost. They were very supportive of the problem. But yeah once the retailer gets it out of the store they do not want to hear about it anymore. Sorry for your problem and good luck!

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