Complaint Review: Elephant Structures - Boone North Carolina
- Elephant Structures Boone, North Carolina USA
- Phone: (855) 227-7678
- Web: http://www.elephantstructures.com/
- Category: Home Improvements
Elephant Structures Very very poor business. Takes sales but does not deliever product. Do not use. Boone North Carolina
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I ordered a 18'x31'x 12' RV port from these people. Their Web site leads you to believe that they are professionals, and that is where it ends.They take the order, try to up sale you, then grab the 10% down payment. For me that was $242.Then, you never hear from them again. When you call, they always say "It's in the warehouse, someone will call you next week for install." But next week never comes.
After a month + calling these people I open a dispute to Amex express and a complaint with BBB.Last week I received mail from Amex stating that the business never responded to inquiry and therefore they were reversing the charges.Today, I get a response from BBB where the company stated that they refunded the PAY PAL account, except I did not use Pay Pal.
This is a very bad business. Do a bit of research and see for yourself.I found a company local to Texas and had my RV Port installed in 1 1/2 weeks from order. Moverover, this company did not charge any down payment.
There are better companies out there, don't use this one.
This report was posted on Ripoff Report on 05/28/2013 01:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/elephant-structures/boone-north-carolina/elephant-structures-very-very-poor-business-takes-sales-but-does-not-deliever-product-d-1054427. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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