Complaint Review: EliteXtreme - Casselberry Florida
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- Author Confirmed
- EliteXtreme 133 Concord Drive, Suite 1001 Casselberry, Florida U.S.A.
- Phone: 407-331-0546
- Web:
- Category: Telephones
EliteXtreme - Elite Extreme XTREME FRUSTRATION GUARANTEED SAVE YOUR MONEY! Casselberry Florida
*Author of original report: EliteXtreme, Casselberry, FL
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If you order from these people, I recommend using a virtual credit card number. I ordered a hard case for my Samsung Omnia on 2/12/2009. I specified the "ship within two business days" option. Hearing nothing from them after a week, I went to their website to try to track my order.
The "Live Help" feature on the website does NOT provide live help, and leaves you hanging with NO help!
I emailed the company on 2/19/2009, requesting status. About 3 hours later they emailed me, stating:
"We apologize but there has been a slight delay on our shipment that is carrying your ordered item. We are expecting this shipment to arrive in stock within the next few days and your order will be shipped the same day. We apologize for the delay and hope to have this resolved ASAP."
The "next few days" has become 11 more days, FOR A TOTAL OF 18 DAYS. No status from them, and NO CASE YET!
Will
Brandon, Florida
U.S.A.
This report was posted on Ripoff Report on 03/01/2009 02:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/elitextreme/casselberry-florida-32707/elitextreme-elite-extreme-xtreme-frustration-guaranteed-save-your-money-casselberry-flo-429661. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
EliteXtreme, Casselberry, FL
AUTHOR: William - (U.S.A.)
SUBMITTED: Sunday, March 01, 2009
I forgot to mention that on the EliteXtreme website, the link provided to check the status of my order DOES NOT INFORM ME OF STATUS.
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