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Report: #1273676

Complaint Review: encante anti aging - Internet

  • Submitted:
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  • Reported By: Nicole — san angelo Texas USA
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  • encante anti aging Internet USA

encante anti aging ,encanteskin.com/rejuvenate/ Obtains your credit card number Internet

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DO Not do business with them they will auto charge you 100 times what you authorized and will not do right by cunsumers it baits and soaks for hundreds of dollors. I have nothing no email no mail no package nothing the only way I knew about this was going to check my credit card account and was floored.

This company charged my credit card 197.72 plus two charges of 1.95. When I called they did not need toverify anything they had all my information and claimed to have an IP address that I ordered and recieved and that I agreed to a subscription for this amount each month. I never ever do that on any of my cards excluding my insurance company that I can drive down to.

They refused to reverse the charges and since I had not recieved anything said they were reshipping eventhough I said NO.

I had to call two numbers and both Matt and Savi could not even tell me where this company was located. I have disputed with the credit card company but we all know how that goes. Matt said I had more than one computer I do not. I have had the pc I am on for over six months and when he gave me the web address it came up error 404 then he had me remove part of it and it came up but was not in my history prior to this, odd considering I do keep history.

I have changed my credit card number and hope Capital One will stand behind me eventhough they claim they have all this proof which they will not send to me at all. both reps refused to send me this so called proof.

The reps do not know where the compnay is but in California no address known. when I said this isnt how we do things in texas I was told "ohh what covered in BBQ sauce" No h*o full of HOLES....

 

Good luck getting your credit card cleared if you have made it here. I have been charged with charges not authorized and no product. PS the first man who answered my call said he was a manager and there was no one at all above him.

 

 

This report was posted on Ripoff Report on 12/11/2015 04:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/encante-anti-aging/internet/encante-anti-aging-encanteskincomrejuvenate-obtains-your-credit-card-number-internet-1273676. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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