envisage skin international Really...really...really mad! how unfair and manipulative they are. I found two different charges of $59 on my account today and they only want to refund me 40% of each. I sent a cancellation twice, which they see, but they say that I was sent an email with an RMA number which I never received, even though I looked for some kind of confirmation. I sent a second cancellation and never received a confirmation. They claim that I received two emails and a phone call...NOT. So I'm now fighting to get my full refund...$118.00 total...they only want to refund me $47.20...and they wont take their product back because it's past the 30 days. If anyone has filed with the BBB I would like to be added to the complaint...in the meantime...I will certainly take every opportunity to blast them on facebook Saint Petersburg Florida