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Report: #1420843

Complaint Review: Envisage Skin International - Internet

  • Submitted:
  • Updated:
  • Reported By: Mary — Redding California United States
  • Author Confirmed What's this?
  • Why?
  • Envisage Skin International Internet United States

Envisage Skin International They reluctantly cancelled both orders and returned 40% of what I payed. Internet

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Seems I joined the bait and switch group in Envisage.  After finding a $109 charge, I called to complain.  Basically I was told “tough”.  They offered to give me a 40% reduced cost for the next shipmen.  I can’t repeat what I said but I called my bank to put a stop on the paymen.  They couldn’t do a stop because of the fine print which I did not see.  I had to wait until the transaction went through before the bank dispute department could get involve.  In the meantime I got another charge, this time for $103.

No phone number worked, no email address available and out of patience.  My wonderful bank got a number and got thru to them.  I managed to get email verification of cancellation on both products and a 40% refund verified by email.  You have to get real nasty!  I do not trust them so cancelled my debit card.

Their customer service team number listed on the email is 1-855-746-0306.  It is a pretty hard lesson

This report was posted on Ripoff Report on 01/03/2018 01:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/envisage-skin-international/internet/envisage-skin-international-they-reluctantly-cancelled-both-orders-and-returned-40-of-wha-1420843. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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